Outage in Kraken
Emails not arriving for some clients.
Resolved MinorIncident Report
We are investigating reports from some clients not receiving emails, including username request or new device login approvals. We are working to resolve the issue and will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 09/16/2022 09:38AM
A fix has been implemented and we are monitoring the results.
Emails are currently going out, however there is a backlog of email requests which are currently being processed. We will update once this backlog is cleared.
INVESTIGATING
over 3 years ago - at 09/16/2022 09:27AM
We are investigating reports from some clients not receiving emails, including username request or new device login approvals. We are working to resolve the issue and will update as soon as we have more information.
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