Outage in Kraken

Connectivity Issues - Support Center

Resolved Major
May 02, 2024 - Started 7 months ago - Lasted 27 minutes
Official incident page

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Outage Details

We are investigating reports from clients having difficulty connecting to the Support Center. We are working to resolve the issue and will update as soon as we have more information.
Components affected
Kraken Support
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/02/2024 11:51AM

This incident has been resolved.

MONITORING 7 months ago - at 05/02/2024 11:29AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 05/02/2024 11:24AM

We are investigating reports from clients having difficulty connecting to the Support Center. We are working to resolve the issue and will update as soon as we have more information.

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