Is Kraken Support Down? Check current status

Check if Kraken Support is down, official outages, user-reported issues, and outages map.

Current Kraken Support status

Kraken Support is working normally

Updated from Kraken official status page a few minutes ago

Kraken Support not working for you?

Kraken Support service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Kraken status data.

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Kraken Support recent outages and downtime history

IsDown has tracked 22 incidents for Kraken Support since started monitoring Kraken status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 19, 2025
12:22 PM EDT
Minor
We are aware of intermittent issues in accessing support.kraken.com. When trying to sign in users...
about 2 hours
Jul 25, 2025
09:23 AM EDT
Minor
We are currently investigating degraded performance affecting the chatbot experience. The chatbot...
about 2 hours
Jun 28, 2025
02:34 AM EDT
Minor
We are investigating reports from clients receiving email support tickets from Kraken that they d...
1 day
Jun 20, 2025
08:20 PM EDT
Minor
We are currently investigating reports of degraded performance affecting email delivery. Clients...
about 6 hours
Apr 17, 2025
10:31 AM EDT
Minor
We are currently experiencing technical difficulties with our Live Chat system. If you need assis...
34 minutes
Dec 20, 2024
06:58 AM EST
Minor
We have identified small delays for clients on the reception of certain Email Communication, such...
30 minutes
Oct 01, 2024
07:12 AM EDT
Minor
We are investigating reports from clients experiencing lengthy delays when accessing live support...
about 23 hours
Jul 18, 2024
08:59 PM EDT
Minor
We are currently experiencing delays with our live chat services. Our engineers are actively inve...
about 5 hours
May 02, 2024
07:24 AM EDT
Major
We are investigating reports from clients having difficulty connecting to the Support Center. We ...
27 minutes
Jan 19, 2024
04:27 PM EST
Minor
We are investigating reports from some clients not receiving emails, including new device login a...
about 2 hours
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Kraken Support reported issues and comments

  • Marian - I cannot access my account.

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Support component for Kraken provides user assistance and troubleshooting for issues related to using the Kraken platform.

Monitoring Kraken since February 2021

Support is part of Kraken. Check the Kraken's status.

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5 incidents in 2025

Frequently Asked Questions

Is Kraken Support down today?

Kraken Support is down. You can check Kraken Support status and incident details on the top of the page. IsDown continuously monitors Kraken Support official status page every few minutes. In the last 24 hours, there were 4 outages reported.

What is the current Kraken Support status?

Kraken Support seems to be having problems. You can check Kraken Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Kraken Support outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Kraken Support down today or just slow?

Currently there's no report of Kraken Support being slow. Check on the top of the page if there are any reported problems by other users.

How are Kraken Support outages detected?

IsDown monitors the Kraken Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Kraken Support having an outage right now?

Kraken Support last outage was on October 19, 2025 with the title "Issues with Support Center login"

How IsDown compares to DownDetector when monitoring Kraken?

IsDown and DownDetector help users determine if Kraken is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kraken's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Kraken Support?

Compared to Kraken's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Kraken Support's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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