Outage in Kraken
Support Ticket Issue
Resolved MinorIncident Report
We are investigating reports from clients receiving email support tickets from Kraken that they did not request. We are working to resolve the issue and will update as soon as we have more information.
Components affected
Kraken SupportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/29/2025 08:02AM
This incident has been resolved.
MONITORING
10 months ago - at 06/28/2025 08:37AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 06/28/2025 07:49AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 06/28/2025 06:34AM
We are investigating reports from clients receiving email support tickets from Kraken that they did not request. We are working to resolve the issue and will update as soon as we have more information.
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