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Outage in Kraken

Issues with Support Center login

Resolved Minor
October 19, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of intermittent issues in accessing support.kraken.com. When trying to sign in users are getting redirected to support.kraken.com page. We are investigating the cause and will provide information once it is available.
Components affected
Kraken Support

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/19/2025 06:33PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 10/19/2025 04:22PM

We are aware of intermittent issues in accessing support.kraken.com. When trying to sign in users are getting redirected to support.kraken.com page. We are investigating the cause and will provide information once it is available.

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