Outage in Kraken

Live Chat Support Unavailable

Resolved Minor
April 17, 2025 - Started 6 months ago - Lasted 34 minutes
Official incident page

Incident Report

We are currently experiencing technical difficulties with our Live Chat system. If you need assistance, please use our Contact Us page (https://support.kraken.com/hc/en-us/contact) to reach our Support team. We’re actively investigating the issue and will provide updates as soon as more information becomes available.
Components affected
Kraken Support

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/17/2025 02:54PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 04/17/2025 02:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 04/17/2025 02:31PM

We are currently experiencing technical difficulties with our Live Chat system. If you need assistance, please use our Contact Us page (https://support.kraken.com/hc/en-us/contact) to reach our Support team. We’re actively investigating the issue and will provide updates as soon as more information becomes available.

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