Outage in Kraken

Intermittent Debit / Credit Card, Apple Pay and Google Pay Purchases Issue

Resolved Minor

November 13, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating intermittent issues with debit / credit card, Apple Pay & Google Pay. Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.

Components affected

Kraken Euro (EUR) - Debit / Credit Cards Kraken Euro (EUR) - SEPA Kraken US Dollar (USD) - Domestic

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/13/2024 11:45PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/13/2024 04:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/13/2024 04:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/13/2024 04:02PM

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