Outage in Kraken

New Australian Clients Unable to Signup to PayID

Resolved Minor

November 21, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing a technical issue impacting new PayID registrations. As a result, new clients will be unable to to register for PayID. However, as an alternative clients can continue to make deposits using regular Bank Transfer services, which remain unaffected. Additionally, some withdrawals may be subject to delayed processing times. We will continue to monitor the situation and provide updates as necessary.

Components affected

Kraken Australian Dollar (AUD) - Domestic

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/22/2024 12:12PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 11/22/2024 05:16AM

We are currently experiencing a technical issue impacting new PayID registrations. As a result, new clients will be unable to to register for PayID. However, as an alternative clients can continue to make deposits using regular Bank Transfer services, which remain unaffected.
Additionally, some withdrawals may be subject to delayed processing times.

We will continue to monitor the situation and provide updates as necessary.

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