Outage in Kraken
Trading and funding Issues - Web & Mobile
Resolved MajorIncident Report
We are investigating reports from clients having difficulty with trading and funding on the site as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Components affected
Kraken Japanese Yen (JPY) - Domestic Kraken Swiss Franc (CHF) - International Kraken Pound Sterling (GBP) - International Kraken Canadian Dollar (CAD) - International Kraken Pound Sterling (GBP) - Domestic Kraken US Dollar (USD) - International Kraken Canadian Dollar (CAD) - Domestic Kraken Australian Dollar (AUD) - Domestic Kraken Swiss Franc (CHF) - Domestic Kraken Euro (EUR) - Wire Transfer Deposits Kraken US Dollar (USD) - Domestic Kraken Euro (EUR) - SEPATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 02/04/2025 07:28AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 02/04/2025 07:25AM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 02/04/2025 07:23AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 02/04/2025 07:05AM
We are actively working on a resolution, some clients may still experience delays. We will keep you updated as we address the issue.
IDENTIFIED
almost 2 years ago - at 02/04/2025 06:24AM
We are aware that recently placed trades and orders may not be visibly reflected in the platform. Our team is actively working on a resolution and will provide further updates as progress is made. We appreciate your patience and will share more information as soon as possible.
IDENTIFIED
almost 2 years ago - at 02/04/2025 06:11AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 02/04/2025 06:00AM
We are investigating reports from clients having difficulty with trading and funding on the site as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
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