Outage in Kraken

Pro Mobile App - Deposit Flow Crash

Resolved Minor
March 13, 2025 - Started 21 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently investigating an issue where some Pro Mobile App (iOS) users on version 4.56.1 are experiencing crashes when attempting to view wire deposit details. As a temporary workaround, affected users can access deposit details via the Kraken website. We are working to resolve the issue and will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 03/14/2025 02:43PM

This incident has been resolved.

MONITORING 21 days ago - at 03/14/2025 08:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 21 days ago - at 03/13/2025 10:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 03/13/2025 09:49PM

We are currently investigating an issue where some Pro Mobile App (iOS) users on version 4.56.1 are experiencing crashes when attempting to view wire deposit details.

As a temporary workaround, affected users can access deposit details via the Kraken website.

We are working to resolve the issue and will update as soon as we have more information.

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