Outage in Kraken
P2P Transfers Failing for New Recipients on Krak App
Resolved MinorIncident Report
We’ve identified an issue in the Krak mobile app affecting P2P transfers to new recipients. When attempting to send a first-time transfer, users are incorrectly routed to create a Paylink instead of completing the transfer.
Our team is working to resolve the issue. We’ll provide an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 07:05PM
We’ve resolved the issue affecting P2P transfers to new recipients in the Krak mobile app.
Please ensure you’ve updated to the latest version of the Krak app (v1.1.1) to receive the fix. Thank you for your patience
IDENTIFIED
10 months ago - at 06/30/2025 01:53PM
We’ve identified an issue in the Krak mobile app affecting P2P transfers to new recipients. When attempting to send a first-time transfer, users are incorrectly routed to create a Paylink instead of completing the transfer.
Our team is working to resolve the issue. We’ll provide an update as soon as more information is available.
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