Outage in Kraken

Email Delivery Issues

Resolved Minor
July 04, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 07/04/2025 03:44AM

This incident has been resolved.

MONITORING about 15 hours ago - at 07/04/2025 02:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 15 hours ago - at 07/04/2025 02:35AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 17 hours ago - at 07/04/2025 01:17AM

We are currently investigating reports of degraded performance affecting email delivery. Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.

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