Outage in Kraken

Earn Payout Delays

Resolved Minor
July 10, 2025 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We're investigating an issue impacting the Earn payout system. Earn Payouts may be delayed at this time, no funds are lost. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Components affected
Kraken Euro (EUR) - Off-chain Kraken Polkadot (DOT) - On-chain Kraken Kusama (KSM) - On-chain Kraken Tezos (XTZ) - On-chain Kraken Cosmos (ATOM) - On-chain Kraken Bitcoin (XBT) - Off-chain Kraken Ethereum (ETH) - On-chain Kraken Flow (FLOW) - On-chain Kraken US Dollar (USD) - Off-chain Kraken Kava (KAVA) - On-chain

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/10/2025 02:23PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/10/2025 08:02AM

We have implemented a fix to improve Earn payout processing performance. Payouts are now being processed, but it will take time to work through the existing backlog. As a result, some users may still experience delays. No funds are lost. We are continuing to monitor the system and will provide updates as progress is made.

INVESTIGATING 3 months ago - at 07/10/2025 06:58AM

We're investigating an issue impacting the Earn payout system. Earn Payouts may be delayed at this time, no funds are lost. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

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