Connectivity Issues - Web & Mobile

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Clients may still experience intermittent issues with connectivity and account functions across Kraken platforms as we continue working towards system stability.

We are seeing improvement across all Kraken platforms. Clients may still experience intermittent issues with connectivity and account functions across Kraken platforms as we continue working towards system stability.

We are continuing to monitor the issue and work toward full recovery. While a fix is being implemented, there is no new information to share at this time. Clients may still experience intermittent issues with connectivity and account functions across Kraken platforms.

The issue has been identified and a fix is being implemented.

We are investigating reports of degraded performance across Kraken platforms, including the website, mobile apps, and API. Clients may experience errors when attempting to withdraw or deposit assets, view balances, or access certain account information.

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.