Outage in Kraken

Futures Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)

Resolved Minor
July 10, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.
Components affected
Kraken REST Kraken WebSockets Kraken Website

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/10/2025 11:03PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 07/10/2025 10:19PM

Fix was unsuccessful. Team is continuing investigation

MONITORING 3 months ago - at 07/10/2025 10:15PM

We are continuing to monitor for full recovery, markets are open.

MONITORING 3 months ago - at 07/10/2025 10:11PM

Fix has been applied, markets are currently in post-only.

IDENTIFIED 3 months ago - at 07/10/2025 09:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/10/2025 09:27PM

We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.

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