Outage in Kraken

Delay in crediting USDC, USDT and USD deposits

Resolved Minor

July 17, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue where USDC deposits on Ethereum, Polygon, Arbitrum, and Solana, and USDT deposits on Solana, Ethereum and Tron are not being credited to user accounts despite appearing as successful. The issue does not affect withdrawals, and all other systems remain operational. Our engineering team is actively working to identify the root cause and restore normal deposit crediting behavior. We will provide an update as soon as we have more information.

Components affected

Kraken US Dollar (USD) - International Kraken US Dollar (USD) - Domestic Kraken USD Coin (USDC) - ERC20

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/17/2025 05:23PM

This incident has been resolved.

MONITORING 9 months ago - at 07/17/2025 03:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 07/17/2025 12:37PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 07/17/2025 12:11PM

We have confirmed that the issue affecting deposit crediting now impacts USD-denominated stablecoin deposits (e.g. USDC and USDT) as well as USD across multiple networks.

The issue does not affect withdrawals, and all other systems remain operational. We are continuing to investigate this issue. We will provide an update as soon as we have more information.

INVESTIGATING 9 months ago - at 07/17/2025 11:32AM

We are currently investigating an issue where USDC deposits on Ethereum, Polygon, Arbitrum, and Solana, and USDT deposits on Solana, Ethereum and Tron are not being credited to user accounts despite appearing as successful.

The issue does not affect withdrawals, and all other systems remain operational.

Our engineering team is actively working to identify the root cause and restore normal deposit crediting behavior. We will provide an update as soon as we have more information.

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