Outage in Kraken

Portfolio Display Delays

Resolved Minor

July 18, 2025 - Started 9 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating an issue affecting balance portfolio displays on Website, Mobile Applications and Kraken API (Embed). Affected users may see delays and inconsistencies in getting portfolio values in the portfolio balance section. We will provide an update as soon as more information is available. Thank you for your patience.

Components affected

Kraken Website

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/18/2025 09:06PM

This incident has been resolved.

IDENTIFIED 9 months ago - at 07/18/2025 02:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 07/18/2025 12:20PM

We are currently investigating an issue affecting balance portfolio displays on Website, Mobile Applications and Kraken API (Embed).
Affected users may see delays and inconsistencies in getting portfolio values in the portfolio balance section.

We will provide an update as soon as more information is available.
Thank you for your patience.

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