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Outage in Kraken

Etana Custody Funding Unavailable

Resolved Minor
August 26, 2025 - Started 8 months ago - Lasted about 2 months
Official incident page

Incident Report

Deposits and withdrawals via our funding partner Etana Custody are currently unavailable. All other funding methods remain fully operational. We are monitoring the situation closely with Etana and will share updates as soon as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/13/2025 03:36PM

Etana as a funding option has been fully discontinued. Please be assured that any funds already received by Kraken are fully available for withdrawal.

Kraken maintains a broad range of trusted banking partners and funding providers to ensure clients can always deposit and withdraw their funds.

For clients who previously used Etana, several alternative funding options are already available, including Customers Bank, Bank Frick, and BCB Group (BLINC Network), with more being introduced shortly. A full list of available options can be found here: https://support.kraken.com/sections/4402838054804-bank-funding-providers

IDENTIFIED 7 months ago - at 09/09/2025 07:57AM

We are fully discontinuing availability of Etana as a funding option. Please be assured that any funds already received by Kraken are fully available for withdrawal.

Kraken maintains a broad range of trusted banking partners and funding providers to ensure clients can always deposit and withdraw their funds.

For clients who previously used Etana, several alternative funding options are already available, including Customers Bank, Bank Frick, and BCB Group (BLINC Network), with more being introduced shortly. A full list of available options can be found here: https://support.kraken.com/sections/4402838054804-bank-funding-providers

IDENTIFIED 8 months ago - at 08/26/2025 02:21PM

Deposits and withdrawals via our funding partner Etana Custody are currently unavailable. All other funding methods remain fully operational. We are monitoring the situation closely with Etana and will share updates as soon as they become available.

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