Outage in Kraken
Closed Orders Visibility Issue
Resolved MinorIncident Report
We are investigating an issue where clients are unable to view orders closed between Thursday, August 28 and Saturday, August 30. We are working to resolve the issue and will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/05/2025 03:23PM
This incident has been resolved.
MONITORING
8 months ago - at 09/05/2025 12:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 09/04/2025 02:06PM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 months ago - at 09/02/2025 01:19PM
Closed orders data for Saturday, August 30 has been successfully remediated. We are continuing work on remediation for the issue preventing clients from viewing orders closed on Thursday, August 28, Friday, August 29 and Monday September, 1. All other order data outside of this date range remains unaffected. We will provide the next update when we have new information.
INVESTIGATING
8 months ago - at 09/01/2025 12:58PM
We are continuing to work on remediation for the issue preventing clients from viewing orders closed between Thursday, August 28 and Saturday, August 30. All other order data outside of this date range remains unaffected. We will provide the next update when we have new information.
INVESTIGATING
8 months ago - at 09/01/2025 08:46AM
We are investigating an issue where clients are unable to view orders closed between Thursday, August 28 and Saturday, August 30. We are working to resolve the issue and will update as soon as we have more information.
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