Outage in Kraken

Monero (XMR) Withdraw Delays

Minor
September 03, 2025 - Started about 1 month ago
Official incident page

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Outage Details

We're investigating an issue with the Monero (XMR) funding gateway. Withdrawals may be delayed at this time. Deposits are unaffected and still require 32 confirmations (~1h) before crediting. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Components affected
Kraken Monero (XMR)
Latest Updates ( sorted recent to last )
MONITORING 25 days ago - at 09/12/2025 12:52PM

We are currently experiencing occasional disruptions with Monero (XMR) funding operations due to the current conditions of the Monero network.

Deposits and withdrawals may function at times but are subject to being paused without prior notice. Kraken may halt deposits and withdrawals at any time and delay crediting at its discretion.

MONITORING 25 days ago - at 09/12/2025 06:38AM

Withdrawals are once again available. We'll keep you informed with any additional updates.

IDENTIFIED 25 days ago - at 09/12/2025 06:17AM

Another issue has been identified, we are temporarily pausing withdrawals again while we work to get this fixed.

MONITORING 25 days ago - at 09/12/2025 12:50AM

Withdrawals are once again available. We'll keep you informed with any additional updates.

IDENTIFIED 26 days ago - at 09/11/2025 09:48PM

Another issue has been identified, we are temporarily pausing withdrawals again while we work to get this fixed.

MONITORING 26 days ago - at 09/11/2025 09:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 09/11/2025 07:39PM

The issue has been identified and a fix is being implemented.

MONITORING 26 days ago - at 09/11/2025 07:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 09/08/2025 01:50AM

Monero (XMR) withdrawals continue to experience delays. Currently we have paused Monero (XMR) withdrawals.
Deposits are unaffected and still require 32 confirmations (~1h) before crediting.
We are actively monitoring the situation and will provide more updates as they become available.

IDENTIFIED about 1 month ago - at 09/05/2025 09:16PM

Monero (XMR) withdrawals continue to experience delays. Deposits remain unaffected and credit after 32 confirmations (~1h). We’re actively monitoring network conditions and implementing mitigations.

Thank you for your patience, we will continue to provide more updates as they become available.

IDENTIFIED about 1 month ago - at 09/04/2025 11:50AM

We're continuing to work on a fix for this issue. Monero (XMR) withdrawals may be delayed at this time. Deposits are unaffected and still require 32 confirmations (~1h) before crediting.

We will provide further updates as they become available.

IDENTIFIED about 1 month ago - at 09/04/2025 03:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/03/2025 06:25AM

We're investigating an issue with the Monero (XMR) funding gateway. Withdrawals may be delayed at this time.
Deposits are unaffected and still require 32 confirmations (~1h) before crediting.
All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

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