Outage in Kraken
Custody – Vault creation errors
Resolved MinorIncident Report
We are investigating an issue causing errors when creating new custody vaults. Some clients may experience failures when attempting to create a vault. Our teams are working to identify the cause and restore normal operation.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/05/2025 04:08PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/05/2025 03:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 09/05/2025 03:33PM
We are investigating an issue causing errors when creating new custody vaults. Some clients may experience failures when attempting to create a vault. Our teams are working to identify the cause and restore normal operation.
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