Outage in Kraken

Auto Earn Assets - Balances not displaying correctly

Resolved Minor
September 08, 2025 - Started about 16 hours ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios after trades. In some cases, portfolio balances may show as zero or inaccurate. We are working to resolve the issue and will provide any updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 09/08/2025 10:08PM

This incident has been resolved.

INVESTIGATING about 14 hours ago - at 09/08/2025 12:37PM

We are continuing to investigate this issue and will provide any updates as soon as possible.

INVESTIGATING about 16 hours ago - at 09/08/2025 10:26AM

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios after trades. In some cases, portfolio balances may show as zero or inaccurate.

We are working to resolve the issue and will provide any updates as soon as possible.

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