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Outage in Kraken

Auto Earn Assets - Balances not displaying correctly

Resolved Minor
September 09, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios after trades. In some cases, portfolio balances may show as zero or inaccurate. We are working to resolve the issue and will provide any updates as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/09/2025 12:47PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 09/09/2025 10:51AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/09/2025 09:01AM

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios after trades. In some cases, portfolio balances may show as zero or inaccurate.

We are working to resolve the issue and will provide any updates as soon as possible.

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