Outage in Kraken

Delayed Processing of Deposits and Withdrawals Across Multiple Networks

Resolved Minor

September 09, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue causing delays in deposit and withdrawals processing across multiple cryptocurrency networks. Transactions submitted since 10:30 UTC may not be finalized and are not currently reflected in client balances. We are working to resolve the issue and will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/09/2025 05:03PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 09/09/2025 01:41PM

We have identified the issue causing delays in deposit and withdrawal processing across multiple cryptocurrency networks. Transactions submitted between 10:30 UTC and 11:45 UTC may still appear pending or stale in client balances.

Deposits and withdrawals submitted after 11:45 UTC are processing normally. Work on a permanent fix is ongoing, and we will continue to update as progress is made.

INVESTIGATING 7 months ago - at 09/09/2025 12:24PM

We are currently investigating an issue causing delays in deposit and withdrawals processing across multiple cryptocurrency networks. Transactions submitted since 10:30 UTC may not be finalized and are not currently reflected in client balances.

We are working to resolve the issue and will update as soon as we have more information.

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