Outage in Kraken
Password reset links failing on Kraken Mobile app
Resolved Minor
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Outage Details
We are currently investigating an issue impacting password resets through the Kraken Mobile app. Password reset links may redirect back to the sign-in page without allowing a password change.
Clients can continue to reset their passwords successfully at www.kraken.com.
We are working diligently to resolve the issue and will keep you updated.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 09/22/2025 12:37PM
This incident has been resolved.
INVESTIGATING
about 9 hours ago - at 09/22/2025 11:13AM
We are currently investigating an issue impacting password resets through the Kraken Mobile app. Password reset links may redirect back to the sign-in page without allowing a password change.
Clients can continue to reset their passwords successfully at www.kraken.com.
We are working diligently to resolve the issue and will keep you updated.
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