Outage in Kraken
Password reset links failing on Kraken Mobile app
Resolved MinorIncident Report
We are currently investigating an issue impacting password resets through the Kraken Mobile app. Password reset links may redirect back to the sign-in page without allowing a password change.
Clients can continue to reset their passwords successfully at www.kraken.com.
We are working diligently to resolve the issue and will keep you updated.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/22/2025 12:37PM
This incident has been resolved.
INVESTIGATING
7 months ago - at 09/22/2025 11:13AM
We are currently investigating an issue impacting password resets through the Kraken Mobile app. Password reset links may redirect back to the sign-in page without allowing a password change.
Clients can continue to reset their passwords successfully at www.kraken.com.
We are working diligently to resolve the issue and will keep you updated.
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