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Outage in Kraken

UXLINK (UXLINK) Funding Disabled

Resolved Minor
September 22, 2025 - Started 9 months ago - Lasted about 2 months
Official incident page

Incident Report

We have temporarily disabled deposits and withdrawals for UXLINK (Arbitrum One network) following reports of a security incident with UXLINK. Trading of UXLINK on Kraken remains available. This action has been taken as a precautionary measure to protect clients. We are actively monitoring the situation and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 11/07/2025 01:39PM

UXLINK funding and trading are now live.

IDENTIFIED 7 months ago - at 10/31/2025 07:15PM

Kraken will be supporting UXLINK on the new Ethereum contract address and resume trading and funding.

- Deposits and withdrawals of UXLINK on Arbitrum will remain disabled and are no longer supported.
- All current platform balances will be migrated to the new UXLINK contract 1:1. As such, there will be no changes to existing balances.
- Due to the nature of the UXLINK exploit, which involved fraudulent minting of new tokens, deposits received after the hack (14:55 UTC on September 22nd) that are currently on hold will not be credited.
- The new UXLINK contract address on Ethereum is: 0x3991B07b2951a4300Da8c76e7d2c7eddE861Fef3.

Timeline:
- UXLINK (ERC20) trading and funding is expected to resume by November 7th at 2pm UTC.
- A separate email will be sent to users with current UXLINK balances once platform activity is resumed.

IDENTIFIED 8 months ago - at 10/24/2025 09:23AM

Deposits and withdrawals for UXLINK remain disabled.

- UXLINK/USD and UXLINK/EUR trading pairs have been placed into Cancel-Only mode. This means clients can cancel open orders and close existing positions but cannot place new trades.

We are collaborating closely with the UXLINK team to complete the migration to the new UXLINK contract and ensure a smooth distribution process.

IDENTIFIED 9 months ago - at 09/25/2025 05:34PM

Deposits and withdrawals for UXLINK remain disabled.

- UXLINK/USD and UXLINK/EUR trading pairs have been placed into Cancel-Only mode. This means clients can cancel open orders and close existing positions but cannot place new trades.

IDENTIFIED 9 months ago - at 09/22/2025 05:59PM

We have temporarily disabled deposits and withdrawals for UXLINK (Arbitrum One network) following reports of a security incident with UXLINK.

Trading of UXLINK on Kraken remains available.

This action has been taken as a precautionary measure to protect clients. We are actively monitoring the situation and will provide updates as more information becomes available.

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