Outage in Kraken
Krak Card Ordering Delays
Resolved MinorIncident Report
We are currently investigating an issue where some clients may see an error when attempting to order a Krak Card. In most cases, the order is still successfully created, but it may take a few minutes to appear in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/25/2025 09:03PM
This incident has been resolved.
MONITORING
3 days ago - at 11/25/2025 08:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 11/25/2025 08:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 11/25/2025 08:10PM
We are currently investigating an issue where some clients may see an error when attempting to order a Krak Card. In most cases, the order is still successfully created, but it may take a few minutes to appear in the app.
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