Outage in Kraken
Issue Selecting Country Code During Account Creation on Kraken Website
Resolved MinorIncident Report
We’ve identified an issue where some users on the Kraken website may not be able to select or change the country code when entering their phone number during account creation.
As a workaround, users can complete the process using the Kraken mobile apps, which are not affected by this problem.
We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 11/26/2025 06:16PM
This incident has been resolved.
MONITORING
7 months ago - at 11/26/2025 05:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 11/26/2025 02:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 11/26/2025 01:02PM
We’ve identified an issue where some users on the Kraken website may not be able to select or change the country code when entering their phone number during account creation.
As a workaround, users can complete the process using the Kraken mobile apps, which are not affected by this problem.
We will provide updates as more information becomes available.
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