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Outage in Kraken

Connectivity Issues - Web & Mobile

Resolved Minor
January 02, 2026 - Started 21 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 01/02/2026 08:41AM

This incident has been resolved.

IDENTIFIED 21 days ago - at 01/02/2026 07:10AM

Our engineers have identified the issue and we're continuing to work on a fix.

IDENTIFIED 21 days ago - at 01/02/2026 05:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 01/02/2026 05:38AM

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

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