Outage in Kraken
Intermittent Issues With Document Verification
Resolved MinorIncident Report
We are investigating intermittent issues affecting document verification during account onboarding. Some clients may experience errors or delays when completing identity verification. Our teams are working to resolve the issue, and we will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/15/2026 08:01PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 01/15/2026 04:31PM
We are investigating intermittent issues affecting document verification during account onboarding. Some clients may experience errors or delays when completing identity verification. Our teams are working to resolve the issue, and we will provide updates as more information becomes available.
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