Outage in Kraken
Intermittent Delays on PTL and Earn Services
Resolved MinorIncident Report
We are investigating an issue causing intermittent delays for some users when using PTL-related services and Earn.
Impacted users may experience slower response times or occasional timeouts while performing actions related to these services. Our engineering teams are actively investigating the issue and working to reduce impact.
We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/21/2026 01:48PM
This incident has been resolved.
IDENTIFIED
3 months ago - at 01/21/2026 12:31PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 01/21/2026 12:27PM
We are investigating an issue causing intermittent delays for some users when using PTL-related services and Earn.
Impacted users may experience slower response times or occasional timeouts while performing actions related to these services. Our engineering teams are actively investigating the issue and working to reduce impact.
We will provide updates as more information becomes available.
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