Outage in Kraken
Degraded Portfolio Balance Display
Resolved MinorIncident Report
We are aware of an issue that may cause incorrect portfolio balances to be displayed for some clients across web and mobile platforms. Some clients who had Earn service interactions between approximately 21:00 - 00:00 UTC on February 3 may see temporary inconsistencies in their displayed portfolio balances.
Our teams have identified the cause and are working to fully restore data consistency. We will provide updates as progress continues.
Components affected
Kraken WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 02/05/2026 01:45PM
This incident has been resolved.
IDENTIFIED
4 months ago - at 02/04/2026 09:25AM
We are aware of an issue that may cause incorrect portfolio balances to be displayed for some clients across web and mobile platforms. Some clients who had Earn service interactions between approximately 21:00 - 00:00 UTC on February 3 may see temporary inconsistencies in their displayed portfolio balances.
Our teams have identified the cause and are working to fully restore data consistency. We will provide updates as progress continues.
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