Outage in Kraken

Degraded Performance on Kraken Pro Web - Trading and Balances View Temporarily Blocked for Some Users

Resolved Minor

February 22, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting Kraken Pro Web where some users may experience delays loading balances and portfolio data. During this time, affected users may be temporarily unable to place Spot or Futures trades while balances are loading. The issue is intermittent, and functionality is typically restored after refreshing the page. Our engineering teams are actively investigating the root cause. We will provide further updates as more information becomes available.

Components affected

Kraken Website

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/22/2026 03:04PM

This incident has been resolved.

MONITORING 3 days ago - at 02/22/2026 01:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 02/22/2026 01:11PM

We are investigating an issue affecting Kraken Pro Web where some users may experience delays loading balances and portfolio data.

During this time, affected users may be temporarily unable to place Spot or Futures trades while balances are loading. The issue is intermittent, and functionality is typically restored after refreshing the page. Our engineering teams are actively investigating the root cause. We will provide further updates as more information becomes available.

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