Outage in Kraken
Krak App - degraded performance
Resolved MinorIncident Report
Summary AI Generated
**Kraken – Krak App Degraded Performance** On July 30, 2026, the Krak App experienced degraded performance for approximately 48 minutes, affecting users' ability to view card details and complete card management actions such as card ordering. Card payments via existing physical and virtual cards remained fully operational throughout the incident. A fix was implemented and the incident was resolved within the same hour.
We are aware of an issue affecting some of the Krak App services. Some users may experience issues when viewing card details or completing certain card management actions, including card ordering.
Card payments using existing physical and virtual cards are not impacted and continue to function normally.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/30/2026 12:48PM
This incident has been resolved.
MONITORING
9 days ago - at 07/30/2026 12:15PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 07/30/2026 12:02PM
We are aware of an issue affecting some of the Krak App services. Some users may experience issues when viewing card details or completing certain card management actions, including card ordering.
Card payments using existing physical and virtual cards are not impacted and continue to function normally.
We will provide further updates as more information becomes available.
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