Outage in Kraken
Krak App - Adding a Withdrawal Address Issue
Resolved MinorIncident Report
Summary AI Generated
The withdrawal address confirmation link was broken on the Krak App, preventing users from adding new withdrawal addresses. A workaround was available via the Kraken Pro or Kraken apps during the outage. A fix was identified and implemented within approximately 2.5 hours, with the incident fully resolved after roughly 4.8 hours total.
We are investigating an issue where the withdrawal address confirmation link when adding a withdrawal address on Krak App does not work. The workaround is try with another platform, such as the Kraken Pro app or the Kraken app.
Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/06/2026 11:08AM
This incident has been resolved.
MONITORING
2 days ago - at 08/06/2026 08:48AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 08/06/2026 07:41AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 08/06/2026 06:24AM
We are investigating an issue where the withdrawal address confirmation link when adding a withdrawal address on Krak App does not work. The workaround is try with another platform, such as the Kraken Pro app or the Kraken app.
Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.
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