Outage in Kualo
Service Outage
Resolved Major
September 08, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
We are currently experiencing a server wide outage on the Brutus server.
We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
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Latest Updates ( sorted recent to last )
2 days ago - at 09/08/2026 02:19PM
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
2 days ago - at 09/08/2026 01:47PM
Replacement hardware has been provisioned and engineers are now moving the drives across from the failed server in order to restore services.
We expect to have further news shortly and will update this page once the migration is complete and services are back online.
2 days ago - at 09/08/2026 12:08PM
The server is not responding to remote restart attempts and our investigations have identified a sudden hardware fault.
On site engineers have found the server to be in a non-bootable state. Initial investigations indicate a power related hardware fault impacting the server itself. We are continuing to diagnose it and are assessing remedial options, including restoring services to alternative hardware.
We do not have a restoration time yet, and faults of this nature can take some time to resolve. We will provide an update as soon as we have more information, and again once services are back online.
We are sorry for the disruption that this is causing.
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