Dear Clients,
Approximately 50 minutes ago, we experienced a sudden and unexpected hardware failure within our London cloud environment. This has resulted in a partial outage, which is affecting a limited number of clients.
Our engineering team is working to assess and resolve this at present, and we will have further updates to provide shortly. We sincerely appreciate your patience, and please accept our apologies for the inconvenience that this causes.
Kind regards,
Kualo Support
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