Kudos Classic - Suspicious Redemptions

This incident has been resolved.

Dashboards have now been restored as well. We will continue to monitor for any further issues. Thank you for your patience during this event.

Redemptions have been restored in the Kudos platform. Dashboards remain offline as we continue to work on restoring that service.

We are continuing to work on restoring redemptions. Dashboards are currently disabled. Users will receive a forbidden error when trying to access them.

The identified issue has been successfully remediated, and our team continues to closely monitor the platform to ensure stability and normal operations.
Redemption services are expected to be fully restored within the next 24 hours. We will provide further updates as services are restored and appreciate your patience and understanding.

We are continuing to investigate the redemption issue. We have taken reward redemptions offline as a precaution. The rest of the platform remains active.

We are currently investigating suspicious activity within our platform. Redemptions are currently offline. We will provide updates to this incident as the investigations continue. We appreciate your patience and understanding while we work to resolve this matter.