Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) - BANCO NEQUI (CO)

Resolved Minor

September 30, 2023 - Started over 2 years ago - Lasted 41 minutes
Official incident page

Incident Report

Se observa un aumento de declinaciones por rechazo FAILED, se procedió a escalar con el procesador para conocer más detalles. Nos mantenemos en monitoreo

Components affected

Kushki ACH (CO)

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/30/2023 04:24PM

Se observa estabilidad en la TA acorde a los históricos. De nuestro lado damos por cerrado el incidente, nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

INVESTIGATING over 2 years ago - at 09/30/2023 03:57PM

El procesador confirma que la incidencia fue escalada a la entidad financiera para sus validaciones. Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

INVESTIGATING over 2 years ago - at 09/30/2023 03:52PM

Se observa un aumento de declinaciones por rechazo FAILED, se procedió a escalar con el procesador para conocer más detalles. Nos mantenemos en monitoreo

Latest Kushki outages

Intermitencia Transfer Processor ETPay (CL) - Banco de Chile / Edwards - about 5 hours ago

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Bogotá - about 5 hours ago

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Daviplata - about 8 hours ago

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco de Occidente - about 14 hours ago

Intermitencia Transfer Processor ETPay (CL) - Banco Scotiabank - about 18 hours ago

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