Outage in Kushki

Intermitencia Card Processor Reedeban (CO)

Resolved Minor
October 02, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Se observa un aumento de rechazo por el causal “Rechazo General”. Se procede a escalar con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.
Components affected
Kushki Redeban (CO)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/02/2024 12:45AM

Se evidencia normalidad desde las 19:15 PM GMT-5. No se tiene respuesta del procesador, sin embargo nuestros monitores permanecen estables por lo que damos por cerrado el incidente.

INVESTIGATING about 1 year ago - at 10/02/2024 12:18AM

Se observa un aumento de rechazo por el causal “Rechazo General”. Se procede a escalar con el procesador para validar mayor detalle.
Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.

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