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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCO ITAU

Resolved Minor
October 13, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se observa incremento de transacciones rechazadas para la entidad Banco Itaú, se procede a escalar con el procesador la novedad. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/13/2025 06:17PM

Se observa estabilidad en el ingreso de transacciones aprobadas para la entidad Banco Itaú, por lo que se procede a finalizar la novedad. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING 6 months ago - at 10/13/2025 03:59PM

Se observa incremento de transacciones rechazadas para la entidad Banco Itaú, se procede a escalar con el procesador la novedad. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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