Outage in Kushki

Intermitencia Card Processor Redeban (CO)

Resolved Major
November 20, 2024 - Started about 1 month ago - Lasted 40 minutes
Official incident page

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Outage Details

Se observa un aumento de rechazos por “”Procesador inalcanzable” para Redeban, estamos escalando el caso con el procesador para validar mayor detalle.
Components affected
Kushki Redeban (CO)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 12:48PM

Los rechazos por “Procesador inalcanzable” se registraron en un corto periodo de tiempo entre las 07:08 a 07:25am (GMT-5), posterior a ello se valida un comportamiento trx normal acorde al histórico; hasta el momento no se ha recibido respuesta del procesador. Damos por cerrado el incidente.

INVESTIGATING about 1 month ago - at 11/20/2024 12:24PM

Se observa un aumento de rechazos por “”Procesador inalcanzable” para Redeban, estamos escalando el caso con el procesador para validar mayor detalle.

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