Outage in Kushki

Intermitencia Transfer Processor ETPay (CL) - Banco de Crédito e Inversiones

Resolved Minor
December 17, 2024 - Started 5 days ago - Lasted about 11 hours
Official incident page

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Outage Details

Se observa rechazo de trx por el causal “Banco no disponible” para Banco de Crédito e Inversiones con Etpay (CL), estamos escalando con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ETPay (CH)
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/17/2024 01:57PM

Se observa un comportamiento transaccional normal con ETPay (CL) para la entidad financiera. Damos por cerrado el incidente.

INVESTIGATING 5 days ago - at 12/17/2024 02:57AM

Se observa rechazo de trx por el causal “Banco no disponible” para Banco de Crédito e Inversiones con Etpay (CL), estamos escalando con el procesador para validar mayor detalle.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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