Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCO BBVA COLOMBIA S.A.

Resolved Minor
May 08, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Se mantiene una alta tasa de rechazos por “NOT AUTHORIZED” para la entidad; estamos escalando el caso al procesador para validar mayor detalle. De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/08/2025 07:01AM

Se observa un comportamiento transaccional normal con ACH (CO) para la entidad financiera. Damos por cerrado el incidente.

INVESTIGATING 2 days ago - at 05/08/2025 06:04AM

Se mantiene una alta tasa de rechazos por “NOT AUTHORIZED” para la entidad; estamos escalando el caso al procesador para validar mayor detalle. De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

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