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Outage in Kushki

Intermitencia Card Processor Credimatic (EC)

Resolved Minor
May 09, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se observa ingreso de transacciones rechazadas por el causal “Vuelva a introducir la transacción”, asociada a un emisor. Se procede a escalar con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.
Components affected
Kushki Credimatic (EC)

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RESOLVED 12 months ago - at 05/09/2025 07:15AM

Desde las 01:51 se observa que los errores se han detenido y al momento se valida un comportamiento normal con respecto a históricos para la entidad por lo que se procede con el cierre del incidente.

INVESTIGATING 12 months ago - at 05/09/2025 06:46AM

Se observa ingreso de transacciones rechazadas por el causal “Vuelva a introducir la transacción”, asociada a un emisor. Se procede a escalar con el procesador para validar mayor detalle.

Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.

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