Outage in Kushki

Intermitencia Transfer Processor ETPay (CL)

Resolved Major
May 25, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Se observa un aumento de rechazo de transacciones para ETPAY, al momento se procede a validar el caso con el procesador y obtener más detalle del problema presentado. Se mantiene en monitoreo y cualquier novedad estaremos informando oportunamente.
Components affected
Kushki ETPay (CH)
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/25/2025 06:55AM

Se evidencia estabilidad acorde al histórico, de nuestro lado se da por cerrado el incidente. Cualquier novedad estaremos informando de manera oportuna.

IDENTIFIED about 4 hours ago - at 05/25/2025 06:26AM

Desde las 00:30 am (GMT-5) aproximadamente se evidencia el ingreso de transacciones aprobadas, de lado del procesador no se ha obtenido mayor detalle. Nos mantenemos en monitoreo hasta confirmar la estabilidad que se ajuste al histórico.

INVESTIGATING about 5 hours ago - at 05/25/2025 04:36AM

Se observa un aumento de rechazo de transacciones para ETPAY, al momento se procede a validar el caso con el procesador y obtener más detalle del problema presentado.

Se mantiene en monitoreo y cualquier novedad estaremos informando oportunamente.

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