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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Nequi

Resolved Minor
May 31, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se evidencia ingreso de transacciones declinadas por mensaje de error FAILED, en cortos periodos de alrededor de 3 min cada uno se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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RESOLVED 11 months ago - at 06/01/2025 02:48AM

Se observa estabilidad en la TA con la entidad financiera, de nuestro lado se da por cerrado el incidente
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING 11 months ago - at 06/01/2025 01:03AM

Se evidencia ingreso de transacciones declinadas por mensaje de error FAILED, en cortos periodos de alrededor de 3 min cada uno se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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