Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco AV Villas

Resolved Minor
June 06, 2025 - Started about 21 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Se observa un incremento de rechazos para la entidad Banco AV Villas por el causal “NOT_AUTHORIZED”. Se procede a escalar el caso con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 06/06/2025 08:57AM

Se evidencia normalidad en el flujo de transacciones desde las 03:00 am GMT-5 de parte del procesador no se tiene respuesta, sin embargo nuestra alarmas permanecen estables por lo que se da por cerrado el incidente.

INVESTIGATING about 21 hours ago - at 06/06/2025 04:43AM

Se observa un incremento de rechazos para la entidad Banco AV Villas por el causal “NOT_AUTHORIZED”. Se procede a escalar el caso con el procesador para validar mayor detalle.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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