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Outage in Kushki

Intermitencia Card Processor Credimatic (EC) - BANCO PICHINCHA

Resolved Minor
June 24, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se observa un incremento de rechazos para Credimatic (EC) con Banco Pichincha, en su mayoría por el causal “Excede limite de transacciones de la actividad”. Se escaló al procesador para sus respectivas validaciones. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki Credimatic (EC)

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RESOLVED 10 months ago - at 06/24/2025 08:39AM

Se observa estabilidad acorde al histórico en la TA para Banco Pichincha C.A (Bin 438108) desde las 2:42 am GMT-5. De nuestro lado se da por cerrado el incidente

INVESTIGATING 10 months ago - at 06/24/2025 07:32AM

Se observa un incremento de rechazos para Credimatic (EC) con Banco Pichincha, en su mayoría por el causal “Excede limite de transacciones de la actividad”. Se escaló al procesador para sus respectivas validaciones.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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