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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Bancolombia

Resolved Minor
July 11, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia incremento de rechazos a través de la entidad financiera Banco Bancolombia (CO) por el causal NOT_AUTHORIZED. Se procedió a escalar el caso con el procesador para conocer más detalle de la intermitencia. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna
Components affected
Kushki ACH (CO)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/11/2025 06:58AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/11/2025 05:36AM

Se evidencia incremento de rechazos a través de la entidad financiera Banco Bancolombia (CO) por el causal NOT_AUTHORIZED. Se procedió a escalar el caso con el procesador para conocer más detalle de la intermitencia.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna

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